Ashley Furniture Price Match, Explained
Ashley matches a lower Amazon price only for an identical, in-stock item sold by Amazon, and adjusts its own recent sales for 30 days after a price drop.
By Olivia HarperContributing writer. Policy checked .
On this page
Ashley Furniture has two separate price rules. The first is a price match against Amazon.com. The second is a price adjustment for items you bought from Ashley's own website in the last 30 days. The policy page was read on October 26, 2026. Ashley has the final decision on any online price match, so check the page before you ask.
Matching an Amazon price
Ashley's policy covers only Amazon.com. To ask, you use live chat and send a link to the Amazon listing that shows the lower price. Ashley reviews and verifies the request, and customer service approves any credit.
| Rule | What the policy says |
|---|---|
| Seller | Sold and fulfilled by Amazon.com |
| Same item | Same size, model, SKU, quantity, brand, name and color |
| Stock | In stock on Amazon and on AshleyFurniture.com when you ask |
| Timing | Processed after delivery, and after the final total is charged to your payment method |
If you find an issue with a price match, Ashley says it will send a promo code for 10% off your next purchase, and some exclusions apply.
What the Amazon match excludes
- Discounts applied in checkout
- Percentage-off or dollar-off offers, such as "15% off"
- Auction prices, and prices that need a membership
- Prices that depend on other items, such as fees or shipping charges
- Bundles, rebates, coupons, mail-in offers, and offers that include financing
- Prices that require a minimum quantity
- Items Amazon lists as clearance, close-out, liquidation, or flash or limited-quantity offers
- Damaged, used or refurbished items
- In-store purchases, which follow the policy of the store where you bought
- Prices that come from a pickup discount
- Resale purchases and rain checks on items that are out of stock
Ashley also says matches to other retailers from Thanksgiving Day through Cyber Week are at its discretion and may be limited in quantity.
The 30-day price adjustment
If you bought from AshleyFurniture.com within the past 30 days and the item is now listed at a lower price, you can ask for an adjustment. The item must be in stock and available to buy on the website for your delivery zip code. Ask through chat, and Ashley reviews the request.
The adjustment excludes bundles, rebates, mail-in offers, and financing offers. It also excludes clearance, close-out, liquidation, and limited-time offers, and Black Friday, Cyber Week and other special or holiday promotions.
Sources
Ashley Furniture Price Match, Ashley Furniture. Policy checked October 26, 2026.